Virtual Chat Event

PRMO

Wednesday, November 18

11 a.m. to 1 p.m.

 

 

 

 

We're Hiring Family Care Coordinators and Financial Care Counselors

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Duke Patient Revenue Management Organization (PRMO) – a fully integrated, centralized revenue cycle organization supporting all of Duke Health, including Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, the Private Diagnostic Clinic, and Duke Primary Care – has immediate opportunities for Compliance Specialists with excellent organizational, communication and analytics skills.


Specifically, the PRMO has the following scope of responsibility:

  • Strategic revenue cycle management for DUHS hospitals, PDC/CPDC and DPC
  • Patient access services (Service Access) include patient registration and intake, pre-visit estimations and financial counseling. There is a liaison relationship with hospital case management
  • Charge capture/entry, charge description, master management and liaison relationship with entity charge management and coding services
  • Billing and collections on the total annual gross revenue base of $7.5 billion
  • Cash management, payment application and credit balance resolution for approximately $2.4 billion in cash collections
  • Patient customer service for all telephone and correspondence inquiries

The Strategic objectives for the PRMO include:

  • Maximizing patient revenue realization
  • Minimizing investment in accounts receivables
  • Providing outstanding patient service
  • Achieving outstanding service to physicians and other internal customers
  • Operating cost-effectively
  • Leveraging leading-edge technology, where appropriate
  • Reducing operational complexities
  • Developing a skilled and accountable workforce

HOW IT WORKS

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1

Register

Complete the registration form on this page to let us know you will be attending

2

Getting Ready

Have your resume organized and ready to share during the event. Set up a calendar reminder so you are on time. 

3

What to Expect

Join the virtual chat from any device on the day of the event. During your one-on-one text chat, you’ll have the opportunity to ask questions and share your experience with the Duke Recruiter. 

 

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