Virtual Chat Event


Wednesday, November 18

11 a.m. to 1 p.m.





We're Hiring Family Care Coordinators and Financial Care Counselors


Duke Patient Revenue Management Organization (PRMO) – a fully integrated, centralized revenue cycle organization supporting all of Duke Health, including Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, the Private Diagnostic Clinic, and Duke Primary Care – has immediate opportunities for Compliance Specialists with excellent organizational, communication and analytics skills.

Specifically, the PRMO has the following scope of responsibility:

  • Strategic revenue cycle management for DUHS hospitals, PDC/CPDC and DPC
  • Patient access services (Service Access) include patient registration and intake, pre-visit estimations and financial counseling. There is a liaison relationship with hospital case management
  • Charge capture/entry, charge description, master management and liaison relationship with entity charge management and coding services
  • Billing and collections on the total annual gross revenue base of $7.5 billion
  • Cash management, payment application and credit balance resolution for approximately $2.4 billion in cash collections
  • Patient customer service for all telephone and correspondence inquiries

The Strategic objectives for the PRMO include:

  • Maximizing patient revenue realization
  • Minimizing investment in accounts receivables
  • Providing outstanding patient service
  • Achieving outstanding service to physicians and other internal customers
  • Operating cost-effectively
  • Leveraging leading-edge technology, where appropriate
  • Reducing operational complexities
  • Developing a skilled and accountable workforce





Complete the registration form on this page to let us know you will be attending


Getting Ready

Have your resume organized and ready to share during the event. Set up a calendar reminder so you are on time. 


What to Expect

Join the virtual chat from any device on the day of the event. During your one-on-one text chat, you’ll have the opportunity to ask questions and share your experience with the Duke Recruiter. 


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