Wednesday, November 18
11 a.m. to 1 p.m.

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We have put together some information below to help you learn more about Duke Health.  You can review this information before, during, or after your chat.


  • PRMO
  • About Us
  • Benefits
  • Follow Us

PRMO – Family Care Coordinators and Financial Care Counselors

Duke Patient Revenue Management Organization (PRMO) – a fully integrated, centralized revenue cycle organization supporting all of Duke Health, including Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, the Private Diagnostic Clinic, and Duke Primary Care – has immediate opportunities for Compliance Specialists with excellent organizational, communication and analytics skills.

Specifically, the PRMO has the following scope of responsibility:

  • Strategic revenue cycle management for DUHS hospitals, PDC/CPDC and DPC
  • Patient access services (Service Access) include patient registration and intake, pre-visit estimations and financial counseling. There is a liaison relationship with hospital case management
  • Charge capture/entry, charge description, master management and liaison relationship with entity charge management and coding services
  • Billing and collections on total annual gross revenue base of $7.5 billion
  • Cash management, payment application and credit balance resolution for approximately $2.4 billion in cash collections
  • Patient customer service for all telephone and correspondence inquiries

The Strategic objectives for the PRMO include:

  • Maximizing patient revenue realization
  • Minimizing investment in accounts receivables
  • Providing outstanding patient service
  • Achieving outstanding service to physicians and other internal customers
  • Operating cost-effectively
  • Leveraging leading-edge technology, where appropriate
  • Reducing operational complexities
  • Developing a skilled and accountable workforce

This includes over 40 different specialized work centers, a large point of care testing program and phlebotomy across all of Duke Health.  We employ a wide range of practices; from high-throughput, highly automated testing in our hematology, chemistry, and immunoassay laboratories, to specialized mass spectrometry and molecular-based testing in many of our subspecialty labs, to direct patient care by our transfusion services physicians.

Last year, our 850 clinical laboratorians delivered over 10 million results to support the care of the many hundreds of thousands of patients who came to Duke.

Duke Health Highlights

Through our state-of-the-art facilities, the Duke University Health System (DUHS) offers exceptional, comprehensive healthcare services to the residents of the North Carolina Triangle area and beyond. From pediatrics to home care and hospice, and every healthcare need in between, our more than 100 sub-specialties provide a lifetime of care for patients and Opportunities for a Lifetime for nursing professionals. Nursing opportunities available at the following locations:

  • Duke Raleigh Hospital
  • Duke Regional Hospital
  • Duke University Hospital
  • Duke HomeCare & Hospice
  • Duke Primary Care
  • Private Diagnostic Clinics

Benefits that are important to you.

Total Rewards
Discover a compensation package that’s second to none.  Here’s a sampling of some of the amazing benefits we offer:

  • Group health insurance 
  • Paid Time Off (PTO)
  • Educational programs
  • Parental leave policy
  • Life & disability insurance 
  • Paid pension retirement for non-exempt employees
  • Voluntary defined contribution retirement plan for exempt employees
  • Tax-deferred annuity and mutual fund options Duke Federal Credit Union membership Voluntary dental, supplemental life, short & long-term disability plans 
  • Duke tuition assistance
This summary is not intended to provide a comprehensive description of all benefits. Benefits are subject to change. For detailed benefits information, visit the Duke University Health System website, hr.duke.edu/

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